Free Shipping on All Orders:
At Weavora, we are delighted to offer you fee shipping on all orders, making shopping with us even more convenient and cost-effective. There are no. minimum order requirements; just shop your favorite products. and we will take care of delivery charges.
Processing Times:
Our team strives to process and ship your product as swiftly as possible. Typically orders are processer with-in 1-2 business days. During peak period or sales, processing times might extend slightly, and we appreciate your patience.
Delivery Time:
Once your order is dispatched, the estimate delivery time is usually between 3-7 business days, depending on your location. We use reliable shipping carriers to ensure your order arrives on time and in excellent condition.
Track Your Order:
You will receive tracking order via email once your order has been shipped. This allows you to follow the progress of your package directly through the carrier’s website, ensuring you are kept updating on its journey to you.
Carrier Information:
We partner with reputable carriers to offer the best shipping solutions. Our choice of carrier depends on the specific requirement of your order and delivery location to optimize delivery efficiency and security.
Shipping Restrictions:
While we strive to reach as many customers possible, certain geographical or regulatory restrictions may apply. Should your order be affected by such restrictions, our customer service team will contact you promptly to discuss alternative solutions.
Customer Service:
Our dedicated customer service team is here to assist you with any questions or concerns regarding your order or shipping policy. Please do not hesitate to contact us at contact@weavora.org for prompt support
Changes and Cancellations:
If you need to change or cancel your order, please contact us as soon as possible, We can accommodate changes or cancellations only if the order has not yet been dispatched.
Damage or Lost Packages:
In the rare event that your your package is damaged during transit or goes missing , please contact our customer service team immediately. We will work diligently to resolve the issue by replacing the product.
Thanks you for choosing weavora. We look forward to serving you and providing a seamless shopping and shipping experience.
Refund Policy for Weavora
Return Period:
At Weavora, we want you to love what you ordered! If you’re not completely satisfied, you can most items within 15 days of delivery for a full refund.
Conditions for refund:
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- Eligible Items: Returns must be in their original condition: unused, with all the original packaging, tags and any included accessories. Custom-made or personalized items are non-refundable.
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- Non-returnable Items: Certain items cannot be returned, including:
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- Customized or personalized items
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- Tote bags
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- Boho dresses
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- Kimono
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- Non-returnable Items: Certain items cannot be returned, including:
Return process:
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- Contact Us: To initiate a return, please email us at contact@weavora.org with your number and details about the product you would like to return. We will respond quickly with instructions on how to return items from your order.
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- Shipping: You will be responsible for paying for your own shipping costs for returning your items. shipping costs are non-refundable. If you receve a refund, the cost of return shipping will be deducted from your refund.
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- Packing: Please ensure that the item is packed securely to avoid damage during transit.
Exchange:
If you need to exchange an item for the same items in a different size or color, please indicate this when you contact us about the return. The same return conditions apply.
Damaged or Incorrect Items:
If you receive a damaged or incorrect item, please contact us immediately at contact@weavora.org, with photograph evidence if possible, so we can evaluate the issue and make it right.
Customer Support:
Our customer support team is here to help you with any issues related to your return or refund. Please don’t hesitate to reach out with any questions or concerns.
Thank you for shopping at weavora! We’re here to ensure that your experience is seamless and satisfactory.
Domestic Shipping:
At Weavora, we take great care in delivering your products to you, and we partner only with reputed national couriers. All orders to be delivered within India qualify for free shipping.
All orders are dispatched within 4 working days and thereafter delivered by third-party logistics partners. Our courier partners will be able to deliver the shipment to you between Monday through Saturday, from 9 am to 7 pm. Working days exclude public holidays and Sundays. Delivery time is subject to factors beyond our control, including unexpected travel delays from our courier partners and transporters due to weather conditions and strikes. ‘Express deliveries’ may be availed upon special request at an additional cost to the customer.
Shipping charges are non-refundable.
Kindly make sure that you provide the complete and accurate shipping address, including zip code and a mobile number. This will help in delivering your order faster.
During a period of sale, dispatches could take up to 5 working days to be dispatched due to high volumes and/or overcrowded logistic networks.
As soon as your package ships, we will email you your package tracking information.
Please write to us at contact@weavora.org .